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Terms & Conditions

General Terms and Conditions

All orders are subject to review. We reserve the right to cancel any order we suspect is related to fraudulent activity. Any information submitted that does not verify with a customer's financial institutions may cause delays. In the event an order or redemption is in questions, we will send the purchaser an email requesting further corresponce by email and/or phone. If we do not receive a reply within a 24 hour period, the order in question can be cancelled.

Once a gift card is issued online or by mail, it can be used at any participating Fiesta Casinos merchant or participating Station Casino merchant. Gift cards cannot be exchanged for cash and cannot be used for any gaming, including Bingo.

Electronic Communications

When you visit our website, place an order, or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this agreement electronically covers current transactions only. Future correspondence relating to other matters (i.e. future orders, redemptions, customer service inquiries and marketing) will require additional consent.

Payment Options and Billing Inquiries

All prices are in U.S. dollars. We accept Visa, MasterCard, Discover and American Express. When we process credit card transactions, we use high security e-commerce technology to encrypt your personal information.

All purchases made on this site will appear as “Fiesta Casinos” on your credit card statement. If you have a question regarding the charge on your credit card statement, please contact billing at 877.801.4438.

Shipping

Fiesta Casinos cannot ship merchant gift cards internationally, to P.O. Boxes or APO/FPO addresses.

Fiesta Casinos is not responsible for orders that are not received due to the customer inputting incorrect or incomplete delivery information.

Returns and Exchanges

Fiesta Casinos gift cards are not exchangeable for cash, cannot be returned or refunded and cannot be replaced if lost or stolen. Boarding Pass points cannot be redeemed for gift cards.

Lost or Stolen Gift Cards

Fiesta Casinos will not replace a gift card that is lost or stolen after being received. If an order has not arrived at the customer's shipping location within 21 days of the shipment date, Fiesta Casinos may cancel and replace the order after review and investigation of the current balance on the lost gift gift card.

Fiesta Casinos will not be responsible for gift cards that are undeliverable or not received due to the purchaser or recipient's failure to enter accurate delivery information, including physical and email addresses, or when 45 days have passed since Fiesta Casinos shipped the gift card(s).

Contacting Fiesta Casinos

If you have any questions regarding our Terms & Conditions, the practices of this website or your dealings with this website, feel free to contact us at 877.801.4438 or submit an inquiry with Customer Service.